Avaya Aura Messaging Administration, Maintenance, Implementation, and Troubleshooting Fast Track



This course combines the Avaya Aura Messaging Administration, Maintenance, and Troubleshooting and the Avaya Aura Messaging Implementation courses. It is offered as a condensed, five-day fast track version of those two courses.

Note: This particular version of the course does not prepare you for the current certification.


  • Avaya associates, business partners, and customers who will implement, administer, maintain, and troubleshoot Avaya Aura Messaging


  • Telephony and messaging system knowledge and experience

Learning Objectives

  • Basics of implementation tasks for Avaya Aura Messaging
  • Troubleshooting issues
  • Hardware, architecture, and administrative tasks

1. Avaya Aura Messaging Introduction

2. Hardware Overview

3. Pre-Installation Tasks and Installing the Software

4. Architecture Review

5. Prepare the Network

6. Telephony Server

7. Post-Installation Administration

8. Administer the Storage Role

9. Administer the Application Role

10. Test User

11. Clientless Outlook Toolbar

12. Preparing MS Exchange Store

13. System Administration

14. User Features

15. Alarms, Events, and Logs

16. Reports

17. Maintenance and Troubleshooting

18. Upgrades and Migration