Avaya Aura Session Manager and System Manager Implementation, Administration, and Support (R6.3)



In this course, you will identify the hardware needed to support System and Session Manager. Then, through a combination of lectures and hands-on labs, you will install and configure these products to support SIP users, SIP call routing, and networking of Avaya and third-party applications. Maintenance and troubleshooting tools are also discussed and used.

This course combines Avaya Aura Session Manager and System Manager R6.3 Implementation (4U00040) and Avaya Aura Session Manager and System Manager R6.3 Support (5U00050)into an eight-day boot camp.

Topics covered in this course are foundational System Manager administrative tasks that are common to all adopting products. This course does not focus on specific tasks relating to individual adopting products such as Communication Manager or Communication Server 1000.


Individuals responsible for installing, configuring, and maintaining Avaya Aura Session Manager and System Manager

Learning Objectives

  • Purpose and function of System Manager and Session Manager
  • System and Session Manager software architecture
  • Install System Platform and the System Manager template
  • Install Session Manager software
  • Perform post-install and verification tasks
  • Install and activate an authentication file
  • SIP domains, locations, SIP entities, and entity links
  • Session Manager instance
  • Configure Session Manager for redundancy
  • Configure Session Manager failover groups
  • Install and configure a Branch Session Manager
  • Session Manager troubleshooting tools
  • System Manager users
  • How user profiles are synchronized with external LDAP directories
  • Use System Manager to discover other Avaya products in the telephony network
  • Use System Manager to apply licenses to other Avaya products
  • View alarms and logs to identify events that have occurred in the telephony network
  • Use System Manager to import and export data
  • Routing policies, dial patterns, regular expressions, and adaptations needed so Session Manager can route calls across the SIP network
  • Register SIP phone users
  • Use the trace Session Manager and call routing tools
  • Session Manager host table
  • Named and sequenced applications so that Avaya and third-party devices can be networked with Session Manager
  • Perform the configuration needed so that Communication Manager can be administered via System Manager
  • Set up call admission control parameters
  • Monitor the connection between Session Manager and other SIP entities
  • Troubleshoot common Session Manager issues

1. Session Manager Overview

2. Evolution of the IMS Network

3. Avaya Aura Network Architecture

4. Session Manager Maintenance and Troubleshooting Tools

5. System Manager Hardware Architecture Overview

6. System Platform Installation

7. System Manager Installation

8. Post-Installation Testing

9. Session Manager Pre-Installation

10. Base Operating System installation

11. Session Manager Network Settings

12. Session Manager Software Installation

13. Post-Implementation Testing

14. Serviceability Setup

15. System Manager Installation on VMware

16. Session Manager Installation on VMware

17. System and Session Manager New Features

18. Validating Initial Trust Management/Replication

19. Building the Avaya Aura SIP Network

20. Validation Tools

21. SIP Domain

22. Network Locations

23. Session Manager SIP Entity

24. Session Manager Instance

25. Post-Configuration Checks

26. System Manager Geographic Redundancy

27. Configuring GR Unaware Elements for System Manager

28. Session Manager Geo-Redundancy

29. Creating Core Redundancy

30. Business Continuity

31. Failover Groups

32. Survivable Remote Session Manager Installation

33. Survivable Remote Session Manager Activation

34. Upgrading System and Session Manager

35. System Manager User Administration: Users, Roles, and Groups

36. User Authentication

37. Product Administration

38. View Alarms

39. View Logs

40. System Manager as a Licensing Manager

41. Importing Data in Bulk

42. Exporting Data in Bulk

43. Backup and Restore

44. Session Manager Maintenance and Troubleshooting

45. SIP Registration

46. SIP Registry Routing

47. SIP Routing Overview

48. Review: SIP Domains, Network Locations, SIP Entities

49. Entity Links

50. Routing Policies

51. Dial Patterns and Regular Expressions

52. H323 and SIP Routing Scenarios

53. Session Manager Adaptations

54. Call Routing Test

55. Local Host Name Resolution

56. Configuring Communication Manager as a Managed Element

57. Configuring Communication Manager as an Application and an Application Sequence

58. Associating Communication Manager Stations with SIP Users

59. Personal Profile Manager

60. Implementing a Third Party Feature Server

61. Multiple Applications in a Sequence

62. Media Filtered Application Sequencing

63. Administering Third Party Features for non-SIP users

64. Call Admission Control and Shared Bandwidth Control

65. SM100 Connection Status

66. SM Dashboard

67. SIP Entity Monitoring

68. Shutdown and Reboot

69. Troubleshooting Common Issues