Avaya Communication Server (CS) 1000 7.x System Administration and Management

COURSE OUTLINE:

Description

This foundation-level course is the starting point for your Communication Server 1000 (CS 1000) 7.5 training. Through presentations and interactive practices, you will learn how to use the system management tools to perform basic system administration and management tasks. This course emphasizes using Element Manager for a CS 1000 system running on a Linux platform, and it assumes the system is fully installed and operational.

Important: If you have successfully completed Meridian 1 or CS 1000 trainingat Release 6.0, please contact a training consultant to identify which coursesbest meet your needs.

Audience

Customer service representatives and personnel responsible for system administration and management of CS 1000 systems

Learning Objectives

  • Basic functionality of the CS 1000 system management tools andinterfaces and recommended programming hierarchy when configuring systemparameters
  • Passwords and system security features used to protect system resources
  • Use Element Manager via Unified Communications Manager (UCM) to performsystem administration and management
  • Access Restriction features used to control degrees of access
  • Fundamentals of implementing a dialing plan and interpreting directorynumber data blocks
  • Customer fundamentals and using Element Manager customer pages to enableand configure customer-level parameters
  • Programming guidelines for digital and IP phones, including system-,customer-, and telephone-level requirements
  • Use Element Manager Phones configuration tool to add, edit, search, swap,and move telephones per customer requirements
  • List configuration using the List Manager feature
  • IP phone feature configuration including Personal Call Directory, CallersList, Redial List, and Virtual Office
  • Use Subscriber Manager to create, modify, and update subscriber accountsand user information
  • Implement the Corporate Directory feature
  • Route and trunk fundamentals
  • Use Element Manager to configure circuit-based and virtual routes andtrunks
  • Enable the Traffic Report Collection feature and perform the stepsrequired to view reports

1. System Management Fundamentals

2. Element Manager

3. Access Restrictions

4. Dial Plan Implementation

5. Customer Administration

6. Telephone Administration

7. List Manager

8. IP Phone Features

9. Subscriber Manager

10. Corporate Directory

11. Routes and Trunks

12. Traffic Reporting