Business Etiquette: Gaining That Extra Edge
Become more skilled at networking, from making introductions to shaking hands and using business cards appropriately. Be better prepared for both formal and informal meetings, even if you arenâ€™t presenting. Dress appropriately for every business occasion. Feel comfortable when dining in business or formal situations. Feel more confident of your business communication in every situation. Give you that extra edge that establishes trust and credibility.
INTRODUCTIONS AND COURSE OVERVIEW
FEAR OF EMBARRASSMENT
TEST YOUR BUSINESS ETIQUETTE
BUSINESS CARD ETIQUETTE
THE SKILL OF MAKING SMALL TALK
DO YOU REMEMBER NAMES?
MAKING THAT GREAT FIRST IMPRESSION
DRESS FOR SUCCESS
Dressing the Part
Whatâ€™s Your Code?
Adding Color to your Wardrobe
MAIL AND TELEPHONE ETIQUETTE
IN GOOD COMPANY'S BUSINESS ETIQUETTE QUIZ