Cisco PGW2200 Advanced Troubleshooting


Who should attend

  • Service Providers implementing Cisco PGW2200 solution
  • Telecoms looking for Class IV switch able to translate SS7 to VoIP protocols
  • Enterprises eager to consolidate their disparate voice equipment


Cisco PGW2200 Basic Training or:

  • TDM basics (ISDN, Q.931, backhauling)
  • Fundamentals about SS7 world
  • Familiarity with VoIP protoocols (H.323, MGCP, SIP)
  • PGW proprietary protocols (RLM, EISUP, BSM)
  • Cisco PGW Call-Control Training

Course Objectives

At the end of this course, you will be able to:

  • Troubleshoot protocols/elements inside PGW system (SS7, MGCP, EISUP, H.323…)
  • Perform interconnection tests (ITU recommendations Q.761, Q.764, Q.767…)
  • Implement class V features in PGW to pass interconnection tests (tips&tricks)
  • Experience real life challenges that could arise during interconnection with operators
  • Identify and provision features behind x10 DB (LNP, Screening, Blacklists/Whitelists…)
  • Reveal the power of MGC Node Manager
  • Understand how PGW controls SBCs and the benefits
  • Integrate PGW with IP Transfer Point (ITP)
  • Provision Billing and Measurement server (BAMS)
  • Integrate PGW with BTS 10200 softswitch
  • Provision advanced features: HSI without GK, announcements, DPNSS, AoC, SIP, video

Course Content

  • Troubleshooting Tools
  • Protocols (SS7, ISDN, MGCP, H.323, SIP, EISUP, BSM,…) related Troubletickets
  • Elements (MGC, HSI, ITP-L, MG…) related Troubletickets
  • Interconnection testing I
  • Interconnection testing II
  • Cisco MGC Node Manager
  • Provisioning BAMS
  • Advanced SIP provisioning
  • Advanced H.323 features
  • Announcements and PGW
  • Provisioning DPNSS