Cloud and Datacenter Monitoring with System Center Operations Manager



In this course, you will learn how to deploy and configure System Center 2012 R2 Operations Manager. You will learn how Operations Manager can be used to solve many common problems that arise in the cloud or data center, such as ensuring service levels are maintained and that critical line-of-business applications are available and performing at optimum levels.


  • IT professionals who are looking for the skills needed to implement a service monitoring system in an enterprise environment
  • IT professionals who want to learn how to communicate relevant business information about the operational status of their IT environment


  • At least one year of experience in the design and implementation of System Center Operations 2007 R2 or System Center 2012 Operations Manager is desired
  • Working knowledge of Windows Server 2008 R2 and Windows Server 2012 R2
  • Working knowledge of SQL Server 2008 R2 and SQL Server 2012

Learning Objectives

  • Plan for the deployment of System Center 2012 R2 Operations Manager
  • Hardware and software requirements
  • Plan for migration and upgrade scenarios to System Center 2012 R2 Operations Manager
  • Customize the operations console with user roles
  • Perform different methods of agent deployment with System Center 2012 R2 Operations Manager
  • Implement key management pack concepts and elements including management packs templates
  • Configure notifications, reporting, and service level tracking in System Center 2012 R2 Operations Manager
  • Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components
  • Troubleshoot an Operations Manager Management Group
  • Perform disaster recovery in System Center 2012 R2 Operations Manager

1. Overview and Architecture of System Center 2012 R2 Operations Manager

  • Overview of Operations Manager
  • Overview of Key Features in Operations Manager
  • Overview of Core Components and Topology
  • Addressing Cloud and Datacenter Issues by Using Operations Manager
  • Planning and Sizing System Center 2012 R2 Operations Manager

2. Deploying a New System Center 2012 R2 Operations Manager Management Group

  • Overview of Security Considerations
  • Designing the Management Group
  • Installing System Center 2012 R2 Operations Manager
  • Configuring Operations Manager Default Settings
  • Deploying the Operations Manager Agent
  • Configuring Agentless Exception Monitoring (AEM)
  • Configuring Audit Collection Services

3. Upgrading Operations Manager

  • Overview of Migration and Upgrade Planning
  • Upgrading to System Center 2012 R2 Operations Manager
  • Migrating to System Center 2012 R2 Operations Manager

4. Configuring Fabric and Application Monitoring

  • Introduction to Management Packs
  • Configuring Network Device Monitoring
  • Configuring Fabric Monitoring
  • Configuring Application Monitoring

5. Application Performance Monitoring

  • Application Performance Monitoring
  • Using IntelliTrace
  • Team Foundation Server Integration

6. End to End Service Monitoring

  • Management Pack Templates
  • Distributed Application Models
  • Global Service Monitor
  • Real-time Visio Dashboards

7. Scorecards, Dashboards and Reporting

  • Configuring and Managing Reporting in Operations Manager
  • Configuring Service Level Tracking
  • Configuring the Operations Manager SharePoint WebPart
  • Configuring Dashboards and Widgets
  • Creating Custom Dashboards

8. Configuring and Customizing the Console

  • Security, Scoping and User Roles
  • Creating Custom Views and Alert Resolution States
  • Configuring Notification Subscriptions
  • Creating Diagnostic and Recovery Tasks

9. Management Pack Authoring

  • Management Packs Authoring Concepts
  • Authoring Management Packs by using the Operations Console
  • Authoring Management Packs by using the Visual Studio Authoring Extensions

10. Integrating Operations Manager with Other System Center Components

  • Service Manager Integration
  • Data Protection Manager Integration
  • Orchestrator Integration

11. Troubleshooting, Tuning and Disaster Recovery

  • Troubleshooting Operations Manager Core Components
  • Tuning Management Packs
  • Configuring SQL AlwaysOn for Operations Manager
  • Configuring Data Retention in Operations Manager
  • Disaster Recovery in Operations Manager