Communication Skills for Leaders

COURSE OUTLINE:

Description Communication is a basic skill that affects all aspects of business life. Our words, gestures, appearance, and body language all 'speak' volumes as to our intent, state of mind, and attitude. Learning to recognize these conscious and unconscious cues, as well as paying attention to others' signals, make us better communicators and leaders. Communication skills can be learned, and Communication Skills for Leaders gives you the tools to get started. In this instructor-led course you will learn about the nine behavioral skills for effective communication, and ways you can improve in each area.