Delegation in the Workplace



To be successful, managers need to delegate tasks and ensure that they are completed correctly, on time, and within budget; however, managers often find it difficult to relinquish control of tasks. In this course, you'll learn the benefits of delegating, for the delegate as well as the delegator, and which tasks you should retain. You'll also learn how to approach potential delegates and set them up for success, how to establish accountability, and how to monitor progress and manage risk.

Virtual short courses do not include materials or headsets.


All professionals

Learning Objectives

  • The benefits and barriers to delegation
  • The tasks managers should never delegate
  • The steps of the delegation process
  • Guidelines for monitoring and controlling delegated tasks
  • How to plan for and effectively deal with risks associated with delegation

1. Introduction

  • What Is Delegation?
  • Management Is Delegation
  • Why Delegate?
  • Barriers to Delegation
  • Getting Work Done by Others
  • Delegate to Motivate

2. Before You Delegate

  • Caveats to Delegating
  • Tasks to Retain

3. Fundamentals of Delegation

  • Autonomy vs. Control
  • Delegating Process
  • Approaching the Delegate
  • Delegating Menial and Challenging Tasks
  • Planning
  • Establishing Accountability
  • Monitoring Progress
  • Monitoring Effort
  • Managing and Documenting Risk
  • Providing Feedback