Docker Troubleshooting and Support

COURSE OUTLINE:

Description

The Docker Troubleshooting & Support course is a role-based course designed for an organization�s support teams to troubleshoot the variety of issues that arise in their Docker journey. The course covers best practices to identify and remedy production issues as well as remedy resource problems and network-related issues. This course features hands-on labs, enterprise-focused scenarios, and practical examples along with a variety of assessment instruments from practice quiz questions, lab exercises, to project-based signature assignment for learners to practice.

Audience

Technical Support professionals working in an Enterprise developing mission critical line of business applications.

Prerequisites

It is recommended to complete the Docker Fundamentals and the Docker for Enterprise Operations courses as prerequisites.

Learning Objectives

By the end of the course successful learners will be able to

  • Plan a troubleshooting strategy supported by information provided by the Docker platform
  • Identify and fix issues with the Docker Engine, UCP and DTR
  • Identify and fix system resource problems impacting the Docker Platform

Day 1

  • Problem Solving Strategies
  • Logging & Monitoring Strategies
  • Docker Documentation
  • UCP Support Dump
  • Troubleshooting Resource Problems

Day 2

  • Troubleshooting Networking Problems
  • Troubleshooting UCP
  • Troubleshooting DTR
  • Disaster Recovery
  • Engaging Docker Support
  • Troubleshooting & Support Signature Assignment