El Capitan 100: Introduction to OS X 10.11



This one-day preliminary course is intended for those new to Mac OS X who need to prepare for El Capitan 101 OS X Support Essentials 10.11, or other technical Mac OS X training courses. This course focuses on getting to know the foundations of Mac OS X, with topics ranging from efficient window and application management to system customization. You'll also learn how to configure user accounts and manage files.


Individuals new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users


Practical working knowledge of computers

1. The Finder

  • Installing and upgrading OS X
  • Basic navigation, files, and folders
  • The Dock

2. Beyond the Basics

  • The Library folder
  • System preferences
  • Settings for admins only
  • Keyboard shortcuts
  • Printing and PDFs

3. Applications and Utilities

  • Installing and removing apps
  • Running apps full-screen
  • App Store
  • Troubleshooting apps

4. TextEdit

  • Creating text files
  • Keyboard shortcuts, dictionary, and more

5. Productivity

  • Mail
  • Calendars and contacts
  • Notes and reminders
  • Notifications
  • Share menu

6. Safari

  • Surfing the web
  • Saving and sharing links
  • Hidden features

7. Preview

  • Viewing images
  • Annotating PDFs

8. Other Features

  • QuickLook
  • Multiple monitors and Airplay
  • Airdrop
  • Spotlight search
  • Maps
  • Continuity and handoff
  • iBooks