El Capitan 101+201 Bootcamp 10.11



This course is a combined delivery of the Apple authorized El Capitan 101 and El Capitan 201 courses. The OS X Support Essentials 10.11 Exam is included with the class. (Note: The exam is not included for on-site or online delivery.)

This course gives you the skills, tools, and knowledge to implement and maintain a network that uses OS X Server. You learn how to install and configure OS X Server to provide network-based services, such as file sharing and authentication. Tools for efficiently managing and deploying OS X and software updates are also covered.


  • Help desk specialists, technical coordinators, service technicians, and entry-level system administrators who implement and maintain networks using Mac OS X Server
  • Individuals who support Mac users
  • Technical support personnel in businesses that use Macs for general productivity or creative design
  • Technical coordinators or power users who manage networks of computers running Mac OS X


  • Basic OS X knowledge
  • Basic troubleshooting experience
  • Experience with OS X in a network environment

Learning Objectives

  • The troubleshooting process and how to become more efficient with available tools and resources
  • Mac OS X v10.11 features in depth, including how to find additional information
  • How to prepare for Apple Certified Support Professional certification
  • The features of Server 5 for OS X
  • How to configure essential services on Server for OS X
  • How to use Server for OS X tools to monitor and troubleshoot services
  • Effective use of Server for OS X to manage a small network of Macintosh computers and users
  • How to manage access to files and services

1. Installation and Configuration

  • Install OS X El Capitan
  • Setup and Configuration 
  • OS X Recovery 
  • OS X Software Updates 

2. User Accounts

  • User Accounts 
  • User Home Folders 
  • System Security 
  • Keychain Management 

3. File Systems

  • File Systems and Storage 
  • FileVault
  • Permissions and Sharing 
  • File System Troubleshooting

4. Data Management

  • Hidden Items, Shortcuts, and File Archives 
  • System resources 
  • Metadata and Spotlight 
  • Time Machine 

5. Applications and Processes

  • Application Installation 
  • Document Management 
  • Application Management and Troubleshooting 

6. Network Configuration

  • Network Essentials 
  • Advanced Network Configuration 
  • Network Troubleshooting

7. Network Services

  • Network Services 
  • Host Sharing and Personal Firewall

8. System Management

  • Peripherals and Drivers 
  • Print and Scan 
  • System Troubleshooting

9. Configuring and Monitoring OS X Server

  • Installing OS X Server
  • Providing DNS Records
  • Exploring the Server App
  • Configuring SSL Certificates
  • Using Status and Notifications
  • Backing Up OS X Server

10. Configuring Accounts

  • Managing Local Users
  • Configuring Open Directory Services
  • Managing Local Network Accounts

11. Managing Devices with Configuration Profiles

  • Configuring OS X Server to Provide Device Management
  • Managing with Profile Manager

12. Sharing Files

  • Configuring the File Sharing Service
  • Defining File Access

13. Implementing Deployment Solutions

  • Leveraging NetInstall
  • Caching Content from Apple
  • Implementing the Software Update Service

14. Providing Network Services

  • Offering Time Machine Network Backup
  • Providing Security via the VPN Service
  • Providing DHCP
  • Hosting Websites

15. Using Collaborative Services

  • Providing Mail Service
  • Configuring the Wiki Service
  • Implementing the Calendar Service
  • Managing the Contacts Service
  • Providing the Messages Service