Introduction to Lean Six Sigma

COURSE OUTLINE:

Description You will identify the fundamental concepts of Lean Six Sigma.

Audience
This course is intended for any level of employee and various levels of management that intend to take an active role in the Lean Six Sigma methodology

Prerequisites
Basic end-user skills with the word processing, spreadsheet, and presentation applications from any suite of office productivity software, such as Microsoft Office

Learning Objectives
Upon successful completion of this course, students will be able to:

  • describe the basics of Lean Six Sigma.
  • describe a Lean Six Sigma organization.
  • conduct Lean Six Sigma DMAIC phase 1: the Define phase.
  • conduct Lean Six Sigma DMAIC phase 2: the Measure phase.
  • conduct Lean Six Sigma DMAIC phase 3: the Analyze phase.
  • conduct Lean Six Sigma DMAIC phase 4: the Improve phase.
  • conduct Lean Six Sigma DMAIC phase 5: the Control phase.
  • describe the implementation of Lean Six Sigma.

Course Content

Lesson 1: Fundamentals of Lean Six Sigma

Topic 1A: Describe Lean Six Sigma
Topic 1B: Identify the Elements of Six Sigma
Topic 1C: Identify the Elements of Lean
Topic 1D: Relate Lean Six Sigma to Other Quality Methodologies
Lesson 2: Describing a Lean Six Sigma Organization

Topic 2A: Determine the Need for a Customer-Driven Organization
Topic 2B: Identify CTQs from the VOC
Topic 2C: Identify Lean Six Sigma Projects
Topic 2D: Identify Lean Six Sigma Teams and Roles in an Organization
Topic 2E: Identify Lean Six Sigma Methodologies
Lesson 3: Conducting Lean Six Sigma DMAIC Phase 1: The Define Phase

Topic 3A: Describe the Define Phase
Topic 3B: Draft a Project Charter
Topic 3C: Draft an SIPOC Diagram
Lesson 4: Conducting Lean Six Sigma DMAIC Phase 2: The Measure Phase

Topic 4A: Describe the Measure Phase
Topic 4B: Create a Process Map
Topic 4C: Create a Fishbone Diagram
Topic 4D: Create the Cause and Effect Matrix
Topic 4E: Gather Data
Lesson 5: Conducting Lean Six Sigma DMAIC Phase 3: The Analyze Phase

Topic 5A: Describe the Analyze Phase
Topic 5B: Perform Basic Statistical Calculations
Topic 5C: Perform Correlation
Topic 5D: Create a Value Stream Map
Topic 5E: Identify Wastes in a Process
Topic 5F: Perform Process Value Analysis
Topic 5G: Perform Pareto Analysis
Lesson 6: Conducting Lean Six Sigma DMAIC Phase 4: The Improve Phase

Topic 6A: Describe the Improve Phase
Topic 6B: Establish a Pull System
Topic 6C: Generate Ideas for Solutions
Topic 6D: Assess Risks
Topic 6E: Pilot Solutions
Lesson 7: Conducting Lean Six Sigma DMAIC Phase 5: The Control Phase

Topic 7A: Describe the Control Phase
Topic 7B: Draft a Process Management Plan
Topic 7C: Perform SPC
Lesson 8: Describing the Implementation of Lean Six Sigma

Topic 8A: Identify the Essentials of Lean Six Sigma Implementation
Topic 8B: Describe Lean Six Sigma for Service Organizations
Topic 8C: Describe DMAIC Failure Modes