Organizational Behavior

COURSE OUTLINE:

Description This 1-day workshop defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Students will learn about groups and teams, decision-making processes, and conflict management within an organization. Course activities also cover communication styles, channels, organizational structure, and culture and its impact on employees. Students also learn how to perform a job analysis and job redesign.

Course Content


UNDERSTANDING ORGANIZATIONAL BEHAVIOR

Organizational behavior fundamentals
Communication and power

ORGANIZATIONAL DYNAMICS FOR INDIVIDUALS

Individual characteristics
Factors driving individual behavior

GROUP AND TEAM DYNAMICS

Organizational dynamics for groups
Organizational dynamics for teams

ORGANIZATIONAL PROCESSES

Communication styles and channels
Decision making
Conflict management

POWER, POLITICS, AND LEADERSHIP

Power and politics in organizations
Leadership in organizations

ORGANIZATIONAL STRUCTURE

Elements of structure
Types of structures
Effects of structures

JOB AND WORKSPACE DESIGN

Job design
Workspace design

ORGANIZATIONAL CULTURE

Positive culture
Managing diversity