Outlook 2010: Transition from Outlook 2003

COURSE OUTLINE:

Description The course is for experienced Outlook users familiar with the 2003 version of the application, and who need to learn about the new features that Outlook 2010 has to offer. You will identify and use the new and enhanced features of Outlook 2010.

Prerequisites
To ensure your success, we recommend that you first take the 'Outlook 2003: Level 1' course or have equivalent knowledge.

Learning Objectives
Upon successful completion of this course, students will be able to:

Identify the components of the Outlook 2010 interface.
Work with email messages.
Manage calendars.
Manage email messages.

Course Content

LESSON 1: IDENTIFYING THE COMPONENTS OF THE OUTLOOK 2010 INTERFACE

Topic 1A: Identify the Components of the Outlook Window
Topic 1B: Identify the Tabs and Groups on the Ribbon
Topic 1C: Customize the Outlook Interface

LESSON 2: WORKING WITH EMAIL MESSAGES

Topic 2A: Format an Email Message
Topic 2B: Insert Graphical Objects in an Email Message
Topic 2C: Manage Email Messages
Topic 2D: Share Contact Information Using Business Cards

LESSON 3: MANAGING CALENDARS IN OUTLOOK

Topic 3A: Create Tasks Using Outlook Calendar
Topic 3B: Customize the Calendar View
Topic 3C: Schedule a Meeting
Topic 3D: Share Calendar Information

LESSON 4: MANAGING EMAIL MESSAGES IN OUTLOOK

Topic 4A: Manage Junk Email Messages
Topic 4B: Search for Information in Outlook
Topic 4C: Clean Up Conversations and Folders
Topic 4D: Set Access Permissions
Topic 4E: Add RSS Feeds in Outlook 2010

APPENDIX TOPICS

Appendix A: New Features in Outlook 2010
Appendix B: Out of Office Notifications in Outlook
Appendix C: Outlook and Other Office Applications and Services

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