Outlook 2010: Transition from Outlook 2003
COURSE OUTLINE:
Prerequisites
To ensure your success, we recommend that you first take the 'Outlook 2003: Level 1' course or have equivalent knowledge.
Learning Objectives
Upon successful completion of this course, students will be able to:
- Identify the components of the Outlook 2010 interface.
- Work with email messages.
- Manage calendars.
- Manage email messages.
Course Content
LESSON 1: IDENTIFYING THE COMPONENTS OF THE OUTLOOK 2010 INTERFACE
Topic 1A: Identify the Components of the Outlook Window
Topic 1B: Identify the Tabs and Groups on the Ribbon
Topic 1C: Customize the Outlook Interface
LESSON 2: WORKING WITH EMAIL MESSAGES
Topic 2A: Format an Email Message
Topic 2B: Insert Graphical Objects in an Email Message
Topic 2C: Manage Email Messages
Topic 2D: Share Contact Information Using Business Cards
LESSON 3: MANAGING CALENDARS IN OUTLOOK
Topic 3A: Create Tasks Using Outlook Calendar
Topic 3B: Customize the Calendar View
Topic 3C: Schedule a Meeting
Topic 3D: Share Calendar Information
LESSON 4: MANAGING EMAIL MESSAGES IN OUTLOOK
Topic 4A: Manage Junk Email Messages
Topic 4B: Search for Information in Outlook
Topic 4C: Clean Up Conversations and Folders
Topic 4D: Set Access Permissions
Topic 4E: Add RSS Feeds in Outlook 2010
APPENDIX TOPICS
Appendix A: New Features in Outlook 2010
Appendix B: Out of Office Notifications in Outlook
Appendix C: Outlook and Other Office Applications and Services