Outlook 2016/2019/365: Part 2


Description This course is intended for people who have a basic understanding of Microsoft® Windows® and want to know how to use Outlook’s advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

This course is also designed for students who are preparing for the Microsoft Office Specialist exam for Microsoft Outlook 2016. Prerequisites To ensure your success in this course you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Additionally, it will benefit you to have basic Outlook skills. You can obtain these skills and knowledge by taking the following Logical Operations course: Microsoft® Office Outlook 2016/2019/365: Part 1

Course Content


Lesson 1: Modifying Messages and Setting Global Options

Topic A: Insert Advanced Characters and Objects

Topic B: Modify Message Settings, Properties, and Options

Topic C: Configure Global Outlook Options

Topic D: Customize the Outlook Interface

Lesson 2: Organizing, Searching, and Managing Messages

Topic A: Sort Messages

Topic B: Filter and Manage Messages

Topic C: Search Outlook Items

Lesson 3: Using Filters

Topic A: Use the Junk Mail Filter to Manage Messages

Topic B: Manage Your Mailbox

Lesson 4: Using Rules

Topic A: Use Automatic Replies

Topic B: Use the Rules Wizard to Organize Messages

Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

Topic A: Set Advanced Calendar Options

Topic B: Create and Manage Additional Calendars

Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts and Groups

Topic A: Use Electronic Business Cards

Topic B: Manage Contact Groups

Topic C: Forward Contacts

Topic D: Import and Export Contacts

Lesson 7: Managing Activities Using Tasks and Journals

Topic A: Assign and Manage Tasks

Topic B: Record and Modify Journal Entries

Lesson 8: Sharing Workplaces with Others

Topic A: Delegate Access to Mail Folders

Topic B: Share Your Calendar

Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files

Topic A: Use Archiving to Manage Mailbox Size

Topic B: Back up Outlook Items

Topic C: Change Data File Settings

Appendix A: Microsoft Office Outlook 2016 Exam 77-731


Appendix B: Configure Email Message Security Settings


Appendix C: Microsoft Outlook 2016/2019/365 Common Keyboard Shortcuts