Palo Alto Networks: Advanced Firewall Troubleshooting



This course expands on the Essentials 1 and 2 course topics with hands-on troubleshooting labs.


Security engineers, network engineers, and support staff


  • Completion of Essentials 1: Firewall Installation, Configuration, and Management and Essentials 2: Extended Firewall Management or equivalent experience
  • Basic familiarity with networking concepts including routing, switching, IP addressing, and basic port-based security concepts and the PAN-OS CLI.

Learning Objectives

  • Troubleshoot the full line of Palo Alto Networks Next Generation firewalls
  • Troubleshoot the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operation System (PAN-OS)
  • Troubleshoot visibility and control over applications, users, and content

1. Course Introduction

2. Platform Overview

3. Troubleshooting Methodology

4. Tools

5. Management Plane and Data Plane Troubleshooting

6. Administration Troubleshooting

7. Network Troubleshooting

8. Policy Troubleshooting

9. High Availability Troubleshooting

10. GlobalProtect Troubleshooting