SAP Workflow - Concepts, Inboxes, Reporting and Using Standard Templates (BIT600v15_EHP7 for ERP 6.0)



Gain knowledge about SAP Business Workflow concepts. The course does not cover how to build customer-specific workflows. This course is not an introductory course. The units on reporting, customizing, and inboxes are discussed in this class only. This course is based on software release SAP ERP Central Component 6.0.


  • Application consultant
  • Business process owner
  • Team lead
  • Power user
  • Developer
  • Developer consultant
  • Help desk
  • COE support
  • Program manager
  • Project manager
  • Technology consultant



  • Fundamental experience using SAP systems


Learning Objectives

  • Fundamental terms and concepts in SAP Business Workflow
  • Making appropriate settings for workflow processing
  • Find and activate business processes that are delivered by SAP (workflow templates)
  • Set up an organizational workflow model, process work items, and evaluate runtime tables

1. Workflow Overview

  • Explaining Workflow Concepts and Terminology
  • Explaining the Five Main Features of a Business Process

2. Organizational Management

  • Explaining the Objects of SAP Organizational Management and Their Use in SAP Workflows
  • Creating an Organizational Structure to Define Possible and Responsible Agents in Workflow Tasks

3. SAP Standard Workflows

  • Finding, Adapting, and Using SAP Standard Workflows

4. Workflow Engine Customization

  • Customizing the Workflow Engine

5. Work Item Execution

  • Executing Work Items in the Business Workplace
  • Using Alternatives to the Business Workplace

6. Workflow Architecture

  • Describing and Maintaining Standard Tasks
  • Using Workflow Templates and Triggering Events

7. Monitoring and Analysis

  • Monitoring Existing Work Items Using Runtime Monitoring Transactions
  • Using the Workflow Log