Six Sigma: Green Belt

COURSE OUTLINE:

Description You will implement Six Sigma as a Green Belt

Audience
This course is intended for any level of employee and various levels of management that intend to take an active role in the Six Sigma methodology.

Prerequisites
Basic end-user skills with the word processing, spreadsheet, and presentation applications from any suite of office productivity software, such as Microsoft® Office®. In addition, the student is expected to complete Introduction to Six Sigma.

Learning Objectives
Upon successful completion of this course, students will be able to:

  • discuss the basics of Six Sigma.
  • identify Six Sigma methodologies.
  • describe the fundamentals of the Define phase.
  • describe the fundamentals of project management.
  • apply management and planning tools used across the DMAIC methodology to identify opportunities for improvement.
  • identify key metrics of a Six Sigma project.
  • describe team dynamics.
  • identify the basic concepts related to the Measure phase.
  • perform basic probability and statistical calculations.
  • describe the data collection plan.
  • describe descriptive measures of statistics.
  • use graphical methods to depict process performance.
  • analyze and interpret a measurement system's capability.
  • conduct process capability and performance studies.
  • describe the fundamentals of the Analyze phase.
  • conduct hypothesis testing.
  • conduct the Six Sigma Improve phase.
  • describe the Control phase of the DMAIC methodology.
  • describe SPC.
  • describe the implementation of Six Sigma.

Course Content

Lesson 1: Fundamentals of Six Sigma

Topic 1A: Describe Six Sigma
Topic 1B: Identify Organizational Drivers and Metrics
Topic 1C: Describe Project Selection and Organizational Goals
Topic 1D: Describe Lean
Lesson 2: Identifying Six Sigma Methodologies

Topic 2A: Describe the DMAIC Methodology
Topic 2B: Describe the DFSS Methodology
Topic 2C: Describe QFD
Topic 2D: Describe DFMEA and PFMEA
Lesson 3: Conducting the Six Sigma Define Phase: Introduction

Topic 3A: Describe the Define Phase
Topic 3B: Describe Process Elements
Topic 3C: Identify Stakeholders and Process Owners
Topic 3D: Identify Customers
Topic 3E: Gather Customer Data
Topic 3F: Analyze Customer Data
Topic 3G: Translate Customer Requirements
Topic 3H: Identify Six Sigma Projects
Lesson 4: Conducting the Six Sigma Define Phase: Fundamentals of Project Management

Topic 4A: Draft a Project Charter
Topic 4B: Develop the Project Scope
Topic 4C: Identify Project Metrics
Topic 4D: Identify Project Planning Tools
Topic 4E: Describe Project Documentation
Topic 4F: Describe Project Risk Analysis
Topic 4G: Describe Project Closure
Lesson 5: Conducting the Six Sigma Define Phase: Management and Planning Tools

Topic 5A: Create an Interrelationship Digraph
Topic 5B: Create a Tree Diagram
Topic 5C: Create a Prioritization Matrix
Topic 5D: Describe a Matrix Diagram
Topic 5E: Draft a PDPC
Topic 5F: Create an Activity Network Diagram
Lesson 6: Conducting the Six Sigma Define Phase: Key Metrics of Projects

Topic 6A: Track Process Performance
Topic 6B: Perform FMEA
Lesson 7: Conducting the Six Sigma Define Phase: Team Dynamics

Topic 7A: Describe Six Sigma Team Stages and Dynamics
Topic 7B: Describe Six Sigma Teams and Roles
Topic 7C: Identify Team Tools
Topic 7D: Identify Effective Communication Techniques
Lesson 8: Conducting the Six Sigma Measure Phase: Introduction

Topic 8A: Describe the Measure Phase
Topic 8B: Draft a SIPOC
Topic 8C: Create a Process Map
Topic 8D: Describe Additional Process Documentation Tools
Topic 8E: Create a Fishbone Diagram
Topic 8F: Create a Cause-and-Effect Matrix
Lesson 9: Conducting the Six Sigma Measure Phase: Probability and Statistics

Topic 9A: Describe Basic Probability Concepts
Topic 9B: Identify Valid Statistical Conclusions
Topic 9C: Describe the Central Limit Theorem
Lesson 10: Conducting the Six Sigma Measure Phase: The Data Collection Plan

Topic 10A: Identify Data Types
Topic 10B: Identify Data Collection Methods
Topic 10C: Identify Sampling Types
Lesson 11: Conducting the Six Sigma Measure Phase: Descriptive Measures

Topic 11A: Introduction to Statistical Tools
Topic 11B: Compute Descriptive Statistical Measures
Topic 11C: Construct Probability Distribution Charts
Topic 11D: Describe Other Distributions
Lesson 12: Conducting the Six Sigma Measure Phase: Graphical Methods

Topic 12A: Create a Run Chart
Topic 12B: Create a Box-and-Whisker Plot
Topic 12C: Create a Stem-and-Leaf Plot
Topic 12D: Create a Scatter Plot
Topic 12E: Create Pareto Charts
Lesson 13: Conducting the Six Sigma Measure Phase: Measurement System Analysis

Topic 13A: Perform Measurement System Analysis
Topic 13B: Conduct the Gage R&R Study
Topic 13C: Interpret Gage R&R Data
Lesson 14: Conducting the Six Sigma Measure Phase: Process Capability and Performance

Topic 14A: Determine Process and Customer Specification Limits
Topic 14B: Conduct a Process Capability Study
Topic 14C: Interpret Process Capability
Topic 14D: Interpret Sigma Levels
Lesson 15: Conducting the Six Sigma Analyze Phase: Introduction

Topic 15A: Describe the Analyze Phase
Topic 15B: Perform Multi-Vari Studies
Topic 15C: Perform Simple Linear Correlation
Topic 15D: Perform Simple Regression
Lesson 16: Conducting the Six Sigma Analyze Phase: Hypothesis Testing

Topic 16A: Introduction to Hypothesis Testing
Topic 16B: Conduct Hypothesis Tests
Topic 16C: Perform t-Tests
Topic 16D: Perform Single-Factor ANOVA
Topic 16E: Perform Chi-Square Tests
Lesson 17: Conducting the Six Sigma Improve Phase

Topic 17A: Describe the Improve Phase
Topic 17B: Perform DOE
Topic 17C: Interpret Main Effects and Interaction Plots
Topic 17D: Generate Ideas for Solutions
Topic 17E: Pilot Solutions
Lesson 18: Conducting the Six Sigma Control Phase: Introduction

Topic 18A: Describe the Control Phase
Topic 18B: Draft a Control Plan
Lesson 19: Conducting the Six Sigma Control Phase: SPC

Topic 19A: Describe Control Charts
Topic 19B: Create Control Charts
Topic 19C: Interpret Control Charts
Topic 19D: Implement and Validate Solutions
Topic 19E: Six Sigma Project Closure
Lesson 20: Describing the Implementation of Six Sigma

Topic 20A: Identify the Essentials of Six Sigma Implementation
Topic 20B: Describe Six Sigma for Service Industries
Topic 20C: Describe DMAIC Failure Modes
Appendix A: Mapping Course Content to the Six Sigma Green Belt Objectives