Teamwork: Building Better Teams

COURSE OUTLINE:

Description This one-day course will guide participants to define what a “team” is and the different kinds of teams there are. We will look at some of the benefits and pitfalls of team work. Participants will also discuss establishing team norms or ground rules that can be used to help teams work together. Learning Objectives This one-day workshop will help you teach participants:
  • The different kinds of teams
  • How to develop team norms
  • The Gradients of Agreement
  • How to identify their team player style
  • Ways to become a better team player
  • Ways to build team trust
  • Two models of team development
Defining Teams To get started, you will guide participants to define what a team is and what different kinds of teams there are. You will also have participants demonstrate synergy through a simple exercise.Establishing Team NormsThis session will look at some of the benefits and pitfalls of teams. We will also discuss establishing team norms: ground rules that a team can use to help them work together.Working as a TeamDuring this session, you will have participants look at a tool called the Gradients of Agreement. You will also discuss how it can help them interact with their teammates.Glenn Parker Team SurveyDuring this session, participants will complete a survey constructed by Glenn Parker, a business consultant who has done a great deal of research on teams. This survey will help participants identify their team player style. Participants will then work in small groups to discuss the strengths and weaknesses of their style.Building Team TrustTrust is one of those mainstay virtues. It is the bond that allows any kind of significant relationship to exist between people. In small groups, participants will discuss some basic ways to establish and build trust on their team.The Stages of Team DevelopmentEvery group of people, whether they are a team or just a group working together, grows and evolves. We will spend this session looking at Tuckman and Jensen’s four stages of team development: forming, storming, norming, and performing.TowersAnother way of looking at team development is the TORI model. Participants will experience this model through a fun exercise.CommunicationIf a team is going to succeed, they must be able to communicate well with each other. This session will cover some basic principles of communication.Becoming a Good Team PlayerThere are some skills that participants can develop to become better team players. In this session, we will discuss some Really Useful Attitudes and some Really Useless Attitudes.Workshop Wrap-UpAt the end of the day, students will have an opportunity to ask questions and fill out an action plan.