VMware Horizon 7: Troubleshooting and Performance Optimization [V7]

COURSE OUTLINE:

Description

In this course, you will learn how to troubleshoot the View component of VMware Horizon 7. This course enhances you skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Audience

Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7

Learning Objectives

  • Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment
  • Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
  • Infrastructure problems as they relate to View
  • View installation problems and best practices

1. Course Introduction

  • Introductions and course logistics
  • Course objectives

2. Introduction to Troubleshooting

  • Discuss troubleshooting techniques
  • Describe methods for efficient troubleshooting in a consistent and repeatable manner

3. Troubleshooting Tools

  • Understand how to use Horizon Administrator to troubleshoot View problems
  • Understand how to use the command line to troubleshoot View problems
  • Understand how to use VMware and third-party tools to identify and troubleshoot View problems
  • Interpret log files

4. Troubleshooting Virtual Desktops

  • Analyze, diagnose, and troubleshoot virtual desktop problems
  • Use VMware tools to optimize virtual desktops

5. Troubleshooting USB Connectivity and Printing

  • Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
  • Analyze, diagnose, and troubleshoot USB connectivity and printing problems

6. Troubleshooting Display Protocols

  • Discuss the topology and architecture of display protocols in View
  • Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
  • Optimize PCoIP and Blast Extreme for performance

7. Troubleshooting View Composer

  • Discuss the architecture, purpose, and benefits of View Composer
  • Analyze, diagnose, and troubleshoot View Composer problems

8. Troubleshooting Instant Clones

  • Discuss the architecture, purpose, and benefits of instant clones
  • Understand how to create and deploy instant-clone desktop pools
  • Analyze, diagnose, and troubleshoot instant-clone problems

9. Troubleshooting SSL Certificates

  • Discuss certificate authority and SSL certificates
  • Discuss the proper method to install and replace certificate authority and SSL certificates
  • Analyze, diagnose, and troubleshoot SSL certificate problems

10. Infrastructure

11. Best Practices