VMware Horizon 7: Troubleshooting and Performance Optimization [V7]

COURSE OUTLINE:

Description

In this course, you will learn how to troubleshoot the View component of VMware Horizon 7. This course enhances you skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Audience

Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7

Learning Objectives

Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a View environment
Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
Infrastructure problems as they relate to View
View installation problems and best practices

1. Course Introduction

Introductions and course logistics
Course objectives

2. Introduction to Troubleshooting

Discuss troubleshooting techniques
Describe methods for efficient troubleshooting in a consistent and repeatable manner

3. Troubleshooting Tools

Understand how to use Horizon Administrator to troubleshoot View problems
Understand how to use the command line to troubleshoot View problems
Understand how to use VMware and third-party tools to identify and troubleshoot View problems
Interpret log files

4. Troubleshooting Virtual Desktops

Analyze, diagnose, and troubleshoot virtual desktop problems
Use VMware tools to optimize virtual desktops

5. Troubleshooting USB Connectivity and Printing

Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
Analyze, diagnose, and troubleshoot USB connectivity and printing problems

6. Troubleshooting Display Protocols

Discuss the topology and architecture of display protocols in View
Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
Optimize PCoIP and Blast Extreme for performance

7. Troubleshooting View Composer

Discuss the architecture, purpose, and benefits of View Composer
Analyze, diagnose, and troubleshoot View Composer problems

8. Troubleshooting Instant Clones

Discuss the architecture, purpose, and benefits of instant clones
Understand how to create and deploy instant-clone desktop pools
Analyze, diagnose, and troubleshoot instant-clone problems

9. Troubleshooting SSL Certificates

Discuss certificate authority and SSL certificates
Discuss the proper method to install and replace certificate authority and SSL certificates
Analyze, diagnose, and troubleshoot SSL certificate problems

10. Infrastructure

11. Best Practices

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