WITSHOOT - Troubleshooting Cisco Wireless Enterprise Networks v1.1



In this course, you will learn how to troubleshoot Cisco wireless networks. In addition, you will learn about the guidelines for troubleshooting Wi-Fi architectures of Cisco wireless components. Hands-on labs are designed to reinforce concepts such as troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (Cisco ISE) Release 1.3 features.

Cisco CCNP Wireless certification addresses the need for designing, implementing, and operating Cisco Wireless networks and mobility infrastructures. CCNP Wireless certification emphasizes wireless networking principles and theory.

Note: For the classroom version of this course, laptops are provided to participate in the hands-on labs.�If you are attending the virtual version or desire to use your own laptop, please bring a laptop computer with an Ethernet port as well as an internal wireless NIC, 802.11a/b/g/n. Access to the remote labs requires a browser that supports Java and permissions to open RDP or encrypted (RDP443) RDP sessions.�If your browser does not support Java, you will need administrator rights to the laptop to install the software.



  • Wireless network engineers with at least three years of experience in the networking or security fields

Learning Objectives

  • Methodology
  • AP joining issues
  • Client connectivity issues
  • Identify and locate RF interferences
  • Client performance issues
  • Identify common wired infrastructure issues based on the output from common troubleshooting tools
  • WLC and AP high-availability issues

1.�Identify Common Troubleshooting Approaches

  • Network Troubleshooting Methodology
  • Network Troubleshooting Tools and Resources

2.�Identify Wireless Infrastructure Issues

  • Client Connectivity Issues
  • Client Performance Issues

3.�Identify Core Wireless Infrastructure Issues

  • AP-to-Controller Issues
  • Wireless-Related Wired Infrastructure Issues
  • Cisco FlexConnect

4.�Identify Wireless Security Issues

  • Client Authentication Issues
  • Guest Access Issues
  • Issues with RF-Related Security Threats