Through a partnership with HDI, we provide help desk training, including courses to improve your support center services. Based on international standards, HDI training and certifications enables help desk, service desk, support center, and call center professionals to increase the productivity and quality of services.

Earning a HDI certification demonstrates your understanding of support and service best practices. From desktop support technicians to support center managers, we’ve got the training you need.

IT Service Management Certification
HDI Support Center Director3-day$2,895.00View Details
HDI Desktop Support Manager3-day$1,995.00View Details
HDI Support Center Manager3-day$1,995.00View Details
HDI Support Center Team Lead2-day$1,695.00View Details
HDI Desktop Support Technician2-day$1,495.00View Details
HDI Support Center Analyst2-day$1,495.00View Details
HDI Customer Service Representative1-day$895.00View Details
HDI Problem Management Professional2-day$1,695.00View Details