Business Process Mapping & Modeling

COURSE OUTLINE:

Description Business process mapping and modelling is an essential component of Business Process Redesign (BPR), as well as other business process improvement initiatives. These include reengineering, systems development, quality management and continuous process improvement. In this 3-day workshop, students will acquire the knowledge and skills to map and accurately model business processes at the detailed workflow level as well as the enterprise level.

Learning Objectives
Students will learn the Business Process Modelling Notation (BPMN) and the Integrated Definition for Process Modelling (IDEF0) method. These are open mapping and modelling standards that are used by a number of leading business process modeling tools. They are easy to understand and can be applied to all aspects of business process innovation. These methods facilitate intuitive analysis, creative thinking, and the development of IT systems.

Course Content

INTRODUCTIONS, PERSONAL LEARNING OBJECTIVES, AGENDA

THE PROCESS VIEW: AN INTRODUCTION TO BUSINESS PROCESSES

IDENTIFYING AND NAMING BUSINESS PROCESSES

BUSINESS PROCESS ARCHITECTURE

BASIC BUSINESS PROCESS MAPPING AND MODELLING CONCEPTS

STARTING A BUSINESS PROCESS MODEL

ESTABLISHING THE SCOPE OF THE MODEL

USING THE BUSINESS PROCESS MODELLING NOTATION TO CREATE PROCESS DIAGRAMS

THE IDEF0 MODELLING METHOD

MODELLING ACTIVITIES AND OBJECTS

DEVELOPING DECOMPOSITION DIAGRAMS

INTEGRATING PROCESS MODELS

GATHERING THE RIGHT INFORMATION

IMPROVING PROCESSES USING MODELS

PREPARING TO-BE MODELS

SIMULATING BUSINESS PROCESSES

AUTOMATING PROCESSES USING MODELS

CHOOSING THE RIGHT MODELLING TOOL.

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