Cross-Cultural Business Communication
Standard Price: $ 350.00
Course Length: 1 day
Professional Etiquette development training is important in any job, and participants in this course will learn all the necessary skills to make the best impressions.
As the business environment becomes more complex and the pace of technology-led change continues to accelerate, the level of knowledge that technical professionals need to have to successfully plan and implement IT related projects continues to increase. Many organizations are moving from providing commodity products, to providing professional services and complete solutions. This is equally true in the public sector, in which services are offered to the public, to businesses, and to other government departments. It is also true for internal service organizations-organizations that offer services to others within the same company or government body.
To remain competitive and ensure they are successful implementing IT-led projects internally and fully addressing the business needs of their clients, organizations need technical people who are able to consult with their clients. Professionals whose roles include significant client involvement coupled with technical work need to evolve to a more consultative relationship with their clients.
This is an interactive workshop that helps both internal and external consultants build the skills and knowledge to increase their credibility and competency as a technical consultant.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the U.S. must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
Unstable economic times can mean fast and frequently unexpectedorganizational changes, greater responsibilities, and new projects andinitiatives. Being a confident, polished speaker is not only necessary butwell-advised in order to communicate such matters effectively and persuasively.In this three-day seminar, you’ll develop your presentation skills and learn howto present your ideas with conviction, control, and poise-and without fear.
You’ll gain the specific presentation skills and direction you need to becomecomfortable with your own style. And you’ll receive expert advice on how tohandle especially challenging situations. Most important, you’ll gainpresentation skills by making actual presentations.
Your in-class presentations will be recorded for playback and review. You cantrack your presentation skills by seeing for yourself what comes across to anaudience. It’s a great way to get instant feedback and helpful recommendations,and the recording is yours to keep.
There are three elements critical to a team’s success: a shared sense of purpose, people skills, and process skills. In this course, you’ll explore how each of these elements contributes to getting the most from your team. You’ll also learn about the benefits of crafting a team purpose statement, having processes in place to analyze problems and make decisions, and using active listening and questions to improve communication.
Virtual short courses do not include materials or headsets.