Implementing Cisco Voice Gateways & Gatekeepers

COURSE OUTLINE:

Description GWGK is an advanced hands-on course on implementing Cisco Voice Gateways and Gatekeepers in Enterprise or Service Provider environments. This course will provide you with the necessary information and practice time to prepare you to install, configure, monitor and troubleshoot Cisco Voice Gateways and Gatekeepers, and to integrate a VoIP network to both PSTN and TDM equipment, ensuring it is in accordance with the recommendations of Cisco's Solution Reference Network Design (SRND) for IP Telephony guides.

Who should attend

  • Customers
  • Channel Partners
  • Resellers
  • Employees

Certifications

This course is part of the following Certifications:

  • Cisco Certified Voice Professional  (CCVP)
Prerequisites

The following courses or equivalent knowledge are required before taking this course:

Interconnecting Cisco Network Devices Part 1 (ICND1)

Interconnecting Cisco Network Devices Part 2 (ICND2)

Cisco Voice over IP (CVOICE)

Implementing Cisco Quality of Service (QOS)

Implementing Cisco Unified Communications Manager Part 1 (CIPT1)

Implementing Cisco Unified Communications Manager Part 2 (CIPT2)

Course Objectives

Following this course, you will be able to:

  • Install and configure Cisco Voice Gateways and Gatekeepers
  • Understand the recommendations of Cisco’s Solution Reference Network Design
  • Select an appropriate deployment model
  • Implement Call Plans
  • Implement Service Provider or managed Service Applications
  • Monitor and Troubleshoot Cisco Voice Gateways and Gatekeepers

Course Content

Given a voice over IP design, you will learn to select an appropriate deployment model, correctly implement the Gateways and Gatekeepers and decide how to provision the most commonly offered Service Provider or managed services application features such as SRST and DSP farms.

This course also covers the implementation of Gatekeepers and Directory Gatekeepers to provide hierarchical dial plan resolution and call admission control.

  • Functions of Gateways and Gatekeepers
  • Integrating a VoIP Network to the PSTN and PBX's
  • Deploying Gatekeepers
  • Introducing Service Provider Offerings
  • Configure and implement Gateways and Gatekeepers within a managed services or service provider environment
  • Explain the function and interoperation of Gateways within a converged network
  • Configure and implement a DSP Farm to support specified requirements
  • Explain the function and interoperation of Gatekeepers within a converged network
  • Determine the relevant technical and business needs that affect the choice of Gateway features, protocols and placement
  • Determine the relevant technical and business needs that affect the choice of Gatekeeper features and placement
  • Configure and implement a Gateway to interface with the PSTN
  • Configure and implement a Gateway to interface with a PABX and voice mail system
  • Design and deploy a dial-plan to meet specific routing requirements
  • Implement extended services on the Gateway including Auto Attendant and Accounting/Billing
  • Design and deploy redundant Gateway configurations to provide high availability
  • Design and deploy redundant Gatekeeper configurations to provide high availability
  • Configure and implement Gateways and Gatekeepers within a managed services or service provider environment.