Leading with Emotional Intelligence

COURSE OUTLINE:

Description

Recent studies indicate that emotional intelligence is a powerful key toeffective leadership. This valuable seminar delivers the in-depth knowledge andpractical emotional intelligence skills you need to ensure that you are astrong, emotionally intelligent leader.

You will learn how to apply emotional intelligence to specific leadershipsituations to gain the authority and success you strive for as a leader. Youwill also keep current on cutting-edge developments in leadership theory andpractice to help you better collaborate and manage conflict.

How You Will Benefit

  • Use emotional intelligence to gain an honest and accurate awareness ofyourself
  • Monitor and adapt your own emotions and behaviors for your benefit andthat of your team and department
  • Generate buy-in by crafting an emotionally resonant, inspiring vision
  • Be more decisive with decision-making techniques based on emotionalintelligence
  • Create an atmosphere that fosters emotional intelligence
  • Have a positive influence on the emotions and motivation of others
  • Create cohesive teams that understand how to apply emotional intelligence

Audience

  • Leaders who want to apply emotional intelligence in creating anemotionally healthy, productive workplace and organizational culture, as well asenhance their ability to form trusting relationships
  • OD and HR professionals

Learning Objectives

  • Importance of emotions and emotional intelligence to effectiveleadership
  • Negative consequences of unmanaged emotions and low emotionalintelligence in leaders, individual contributors, teams, and organizations
  • Increase your level of emotional intelligence in your:
    • Emotional self-awareness
    • Self-regulation
    • Self-motivation
    • Social awareness (empathy)
    • Social skills in managing the emotional states of individuals and groups
  • Apply the principles of emotional intelligence to key leadershipactivities
  • Increase the emotional intelligence of your peers, direct reports, uppermanagers, teams, and entire organization

1. Introduction to Emotional Intelligence (EI)

  • Emotional intelligence defined
  • Five components of EI
  • Importance of emotions and EI to effective leadership
  • Negative consequences of unmanaged emotions and low EI in leaders,individual contributors, teams, and organizations

2. Leading Yourself in an Emotionally Intelligent Way

  • Techniques to achieve greater self-awareness, self-control, andself-motivation
  • Demonstrate greater self-awareness
  • Practice greater self-regulation
  • Exhibit greater self-motivation
  • Negative consequences of unmanaged emotions and low EI to your personaleffectiveness

3. Building Relationships in an Emotionally Intelligent Way

  • Importance of EI to building good relationships
  • Increase your level of social awareness (empathy)
  • Apply the principles and practices of EI to building trustingrelationships
  • Negative consequences of unmanaged emotions and low EI to yourrelationships

4. Leading in an Emotionally Intelligent Way

  • Importance of EI to good relationships
  • Increase your level of social awareness (empathy) and your skills inmanaging the emotional state of others
  • Apply the principles and practices of Ei to key leadership situations andactivities
    • Creating an inspiring vision
    • Making and announcing tough decisions
    • Delegating difficult or unpleasant tasks and responsibilities
    • Influencing and inspiring people who are fearful, reluctant, or resistant
    • Confronting difficult behavior and poor performance tactfully
  • Negative consequences of unmanaged emotions and low EI to yourrelationships

5. Building an Emotionally Intelligent Team

  • Importance of EI to team effectiveness
  • Increase your level of social awareness (empathy) and your skills inmanaging the emotional states of others
  • Apply the principles and practices of EI to building an emotionallyintelligent team
  • Negative consequences of unmanaged emotions and low EI to teams
  • Apply the principles and practices of EI to key leadership situations andactivities
    • Building trusting relationships
    • Creating a culture that encourages openness and authenticity
    • Building unified teams out of fragmented, dysfunctional groups
    • Promoting consensus and collaboration out of divisive conflict
  • Increase the emotional intelligence of your peers, direct reports, uppermanagers, teams, and entire organization