Sierra 100: Introduction to macOS 10.12



Introduction to macOS 10.12 is a one-day preliminary course for those new to macOS who need to prepare for the�macOS Support Essentials�course, or other technical macOS training courses. This course focuses on getting to know the foundations of macOS, with topics ranging from efficient window and application management to system customization. You'll also learn how to configure user accounts and manage files.

For Connected Classroom attendees:�
Connected events will be held at a local training center with state-of-the-art video conferencing equipment allowing the course to be broadcast to multiple locations. Students will have the same classroom experience and interact live with the connected classroom instructor. The instructor will be on a large, HD quality screen with interactive video and audio to listen and communicate with students. A second large HD quality screen will display the instructor�s live presentation.


This class is designed for those new to the macOS platform who need to obtain the skills to support other macOS users. This could include entry level IT personnel in businesses that use macOS systems for general productivity or creative design, service technicians who support macOS customers, and technical coordinators or power users who manage networks of macOS systems for their organization - such as teachers and technology specialists who manage a classroom network or computer labs.


Practical working knowledge of computers.

Learning Objectives

  • Operating System Basics �
  • Finder Window Behaviors
  • Mac OS X Keyboard Shortcuts �
  • Apple Terminology �
  • Dock Behaviors �
  • Spotlight �
  • Fast User Switching �
  • Basic Network Configuration �
  • Windows Equivalent Terminology

Note: The curricula below comprise activities typically covered in a class at this skill level. The instructor may, at his/her discretion, adjust the lesson plan to meet the needs of the class.

Part 1: The Finder

  • Installing, upgrading OS X
  • Basic navigation, files, folders
  • The Dock

Part 2: Beyond the Basics

  • The Library folder
  • System preferences
  • Settings for admins only
  • Keyboard shortcuts
  • Printing & PDFs

Part 3: Applications & Utilities

  • Installing & removing apps
  • Running apps full-screen
  • App Store
  • Troubleshooting apps

Part 4: TextEdit

  • Creating text files
  • Keyboard shortcuts, dictionary & more

Part 5: Productivity

  • Mail
  • Calendars & Contacts
  • Notes & Reminders
  • Notifications
  • Share menu

Part 6: Safari

  • Surfing the web
  • Saving & sharing links
  • Hidden features

Part 7: Preview

  • Viewing images
  • Annotating PDFs

Part 8: Other features

  • QuickLook
  • Multiple monitors & Airplay
  • Airdrop
  • Spotlight search
  • Maps
  • Continuity & Handoff
  • iBooks

*Includes a flash drive containing slides, notes and other helpful information to enhance the classroom experience.